Question 1

What services does your limo business offer?

Accepted Answer

Our black car business provides various services such as airport transfers, corporate transportation, wedding transportation, prom transportation, sightseeing tours, special event transportation, and more.

Question 2

How do I make a reservation?

Accepted Answer

You can make a reservation by using our online booking system on our website or alternatively, you can contact us via phone or email.

Question 3

Are your drivers licensed and experienced?

Accepted Answer

Yes, all our drivers are licensed and experienced professionals who undergo rigorous background checks and training. They are knowledgeable about local routes and committed to providing a safe and comfortable experience.

Question 4

What vehicles are available?

Accepted Answer

We have a diverse fleet of vehicles, including Luxury Sedans, Luxury SUVs, and Sprinter Vans. You can visit our website or contact our team to inquire about the available vehicles and their features.

Question 5

How far in advance should I make a reservation?

Accepted Answer

It is recommended to make a reservation as early as possible to ensure availability, especially during peak seasons or for special events. However, we do our best to accommodate last-minute requests whenever possible.

Question 6

What is your cancellation policy?

Accepted Answer

Our cancellation policy may vary depending on the specific circumstances and type of service. We encourage you to review our cancellation policy at the time of booking or inquire with our team.

Question 7

Are your prices inclusive of all fees and taxes?

Accepted Answer

Our prices typically include base fare, Tolls, and applicable taxes. However, additional charges may apply for extra services or requests. We provide transparent pricing and can provide a breakdown of the costs upon request.

Question 8

Can I make changes to my reservation?

Accepted Answer

We understand that plans may change. You can contact our team to discuss any necessary changes to your reservation. We’ll do our best to accommodate your requests, depending on availability and timing.

Question 9

Is alcohol allowed in the limousines?

Accepted Answer

The rules and regulations regarding alcohol consumption in our vehicles may vary depending the situation. Please inquire about specific guidelines and restrictions when making your reservation.

Question 10

How do I contact support if I have any issues or questions?

Accepted Answer

Our team is available via phone, email, or through our website’s contact form. Feel free to reach out to us, and we’ll be happy to assist you.

Note: For any trip booking where pick up and drop-off is outside of Austin, additional Garage drive time will be added.

Example: Pickup in Georgetown and drop off also in Georgetown

Get In Touch

Note: For any trip booking where pick up and drop-off is outside of Austin, additional Garage drive time will be added. Example: Pickup in Georgetown and drop off also in Georgetown

Get In Touch

Note: For any trip booking where pick up and drop-off is outside of Austin, additional Garage drive time will be added.

Example: Pickup in Georgetown and drop off also in Georgetown